Privacy Policy for SaloSync

1. Introduction

At SaloSync, we respect your privacy and are committed to protecting the personal data you share with us. This policy explains how we collect, use, and protect your information when you use our platform (the "Service") as a Client, Merchant, Vendor, or Crew member.

2. Information We Collect

We collect data to provide you with the best possible experience:

• Account Information: Name, email address, phone number (private), and password hashes.
• Storefront Information: Public contact numbers, public business emails, and business addresses.
• Transactional Data: Booking history, payment logs, menu specifications, and bidding activity.
• Technical & Usage Data: IP addresses, browser types, cookies, and sub-domain usage statistics.

3. How We Use Your Information

• Service Delivery: To facilitate bookings, payments, and communications between users.
• Personalization: To suggest menus, vendors, or crew members based on your location and preferences.
• Platform Security: To prevent fraud, verify identities, and manage sub-domain routing.
• Marketing & Updates: To send transaction confirmations, platform news, and booking alerts.

4. Role-Specific Data Handling

• Merchants: We process business registration details, menu analytics, and sales data to power your dashboard.
• Clients: We process your booking preferences to connect you with the right caterers and manage your event timeline.
• Crew/Vendors: We process your specialization and availability data to connect you with professional opportunities.

5. Third-Party Sharing

We do not sell your personal data. We only share information with trusted third parties to power our services:

• Payment Processors: (e.g., Stripe/GCash integration) to securely handle transactions.
• Hosting & Infrastructure: (e.g., Cloudflare) for domain management and security.
• Content Services: For managing business content and media.

6. Security Measures

We use industry-standard encryption (SSL/TLS) for data in transit. We maintain a "Data Privacy" mindset, ensuring that your private account phone numbers are kept separate from the public contact numbers displayed on your storefront.

7. Your Rights

Under the Data Privacy Act of 2012, you have the right to:

• Access: Request a copy of your personal data.
• Correct: Update inaccurate or incomplete information.
• Delete: Request the removal of your account and associated data.
• Restrict: Limit how we process your information.

8. Changes to This Policy

We may update this policy occasionally. We will notify you of major changes via your registered email or a banner on the dashboard.